Strategic Pointe Developers, Inc. (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit sellwithspd.com (the “Site”), interact with our online advertisements, or communicate with us directly regarding our real estate acquisition and consulting services across Roanoke and surrounding areas in Southwest Virginia.
By submitting information to us via our web forms, phone, email, or chat, you agree to the terms of this Privacy Policy.
1. Express Consent and Electronic Communications (TCPA Compliance)
When you submit your contact information (such as your name, phone number, or email address) on our website or through an online form:
- Express Written Consent: You provide your electronic signature and express written consent authorizing Strategic Pointe Developers, Inc., our team members, and our designated agents to contact you via telephone calls, SMS/MMS text messages, and email regarding cash offers, property evaluations, and transaction updates.
- Automated Technology: Communications may include automated telephone dialing technology, prerecorded or artificial voice messages, and automated text messaging systems.
- No Purchase Requirement: Consent to receive automated marketing communications is not a condition of selling your property or purchasing any service from us.
- Rates & Monitoring: Standard message and data rates may apply. Telephone calls may be recorded or monitored for quality assurance and training purposes.
- Opting Out: You may opt out of text messages at any time by replying STOP or by otherwise reasonably communicating your request to us. For assistance with text messaging, reply HELP or contact us at info@sellwithspd.com. You may unsubscribe from marketing emails using the unsubscribe link in any email, or request placement on our internal Do-Not-Call list by contacting us at info@sellwithspd.com.
2. Information We Collect
We collect information directly from you, automatically through your device, and from reputable third-party and public records.
A. Information You Provide to Us
- Contact Details: Full name, phone number, email address, and mailing address.
- Property Details: Address, condition, photos/videos, occupancy status, repair needs, asking price, and circumstances surrounding your sale.
- Financial & Situational Details: Information necessary to analyze mortgage status, liens, estate/probate status, or other encumbrances impacting property title.
- Communications: Inquiries, feedback, notes from phone conversations, and messages sent via our website forms.
B. Information Collected Automatically
- Device & Usage Data: IP address, browser type, operating system, pages viewed, referring URLs, time spent on pages, and general geolocation.
- Tracking Technologies: We use cookies, web beacons, and pixels (e.g., Google Analytics, Meta Pixel) to analyze site performance, improve usability, and deliver relevant local advertising.
C. Information from Public and Partner Sources
- Public Records: Roanoke City and Roanoke County land records, tax assessments, deed histories, property dimensions, and zoning classifications.
- Professional Partners: Title companies, closing attorneys, or real estate brokers involved in transaction evaluation at your direction.
3. How We Use Your Information
We use the information we collect for legitimate business and operational purposes, including:
- Evaluating your property and calculating a fair cash offer or structured purchase proposal.
- Communicating with you directly regarding walkthroughs, offers, and contract terms.
- Coordinating with local title companies, closing attorneys, and transaction coordinators to facilitate property closings.
- Operating, maintaining, and improving the layout, security, and functionality of our website.
- Delivering relevant local advertising across search engines and social platforms.
- Complying with state and federal legal, accounting, and regulatory obligations.
4. Disclosure of Your Information
We do not sell, rent, or trade your personal information to data brokers or unrelated third parties.
We disclose information only under the following limited circumstances:
- Strict Mobile/SMS Privacy Guarantee: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
- Service Providers: We share data with trusted vendors who assist our day-to-day business operations (e.g., cloud CRM providers, website hosting, email delivery services), provided they are bound by confidentiality obligations.
- Transaction Partners: If we enter into a purchase agreement with you, necessary details will be shared with licensed Virginia title companies, closing attorneys, or inspectors to complete the transaction.
- Legal & Regulatory Compliance: We may disclose information if required by law, subpoena, or to protect the safety, property, or legal rights of Strategic Pointe Developers, Inc., our clients, or the public.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, or misuse. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Choices and Consumer Rights
We respect your right to control your personal information. As a matter of good business practice and to the extent applicable under state consumer data privacy laws:
- Access & Inquiries: You may contact us at any time to request what personal information we maintain regarding your property and contact records.
- Correction: You may ask us to correct or update any inaccurate or outdated contact or property information.
- Deletion: You may request that we delete your contact information and property details from our active outreach databases, subject to standard exceptions where retention is required for legal, tax, or record-keeping compliance.
- Opt-Out of Direct Marketing: You may at any time request that we discontinue using your data for direct marketing, targeted advertising, or promotional outreach.
To exercise any of these requests, email us at info@sellwithspd.com.
7. Children’s Privacy (COPPA Compliance)
Our website and services are directed strictly to adults aged 18 and older. We do not knowingly collect or solicit personal information from children under the age of 13 in compliance with the Children’s Online Privacy Protection Act (COPPA). If we discover that a minor under 13 has submitted personal information to us, we will promptly delete it.
8. Third-Party Links
Our website may include links to third-party websites (such as county records, mapping tools, or community resources). These external sites have independent privacy policies. We hold no responsibility or liability for their content, operations, or data collection practices.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our legal obligations or operational procedures. Any updates will be posted on this page with an updated "Last Updated" date.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, contact us directly: